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Shipping & Returns

Shipping Policy

Last updated: February 01, 2022

All orders are processed within 1 to 2 business days after receiving your order confirmation. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout. 

Next Day Delivery will only be available for Pune and PCMC city areas.

For rest of the India shipping period will be displayed at the time of checkout.

Return & Exchange Policy

Last updated: February 01, 2022

Thank you for shopping at The Swasthya Store.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 2 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

If all the above mentioned criteria's passed to the goods you want to return we will arrange the return pickup from the address on which it was delivered. If there is any change in address. You should send the Goods at the following address:

The Swasthya Store,
C/o. Savita Raut
Raut Niwas, Sr. No. 8, Satavwwadi, Hadapsar Pune 411028

In above case we cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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